Collecting tips into a pool of money and distributing the funds to staff is a standard practice in the restaurant industry. The method of deciding what share of the collective tip pool is distributed to each staff member varies widely. We’ve been collecting the spreadsheets operators use to distribute
Tipping is a part of restaurant dining in North America, for better or worse. As a diner you tip your Server and they are expected to share some of those tips with the other staff. Servers and Bartenders are the front line staff that interact with the customer, but they
Cash is disappearing Cash has been losing favour as a payment method for decades and the restaurant industry has slowly been transformed by this changing reality. Debit and Credit was used 85% of the time to pay restaurant bills in 2019. The pandemic has accelerated this evolution and virtually eliminated
How do you distribute your Tip Pools? We’d love your input on our new tip pool distribution feature! Buckets full of (electronic) Cash! Restaurants have always collected a Tip Pool for the Kitchen staff, and every week or two it gets distributed to the hard working crew in the
I’m a solo entrepreneur (now with a small team). I write the software, do the marketing, mop the floors. I attend no meetings. I need approval from no one. The design work is done in my head or doodled on a scrap of paper and communicated to the team
Discovering Hospitality Podcast I’ve made my podcast debut! My good friend Ally Stone hosts a Discovering Hospitality podcast where she discusses the restaurant industry and its quirks and joys with her guest. Ally is genuine and heartfelt in all her endeavours and it’s always a pleasure to hang
We are please to announce our partnership with XTM Inc, a leader in mobile banking and payment solutions. BlackFox and XTM are teaming up to bring cash-less tip distribution to the BlackFox cash-out system. Historically, restaurants dealt in a lot of cash, and Servers and Bartenders have traditionally ended their
I’m lazy and selfish. I don’t want to spend time doing things I don’t like. My mom likes to tell people that when I was a teenager I’d spend 10 minutes arguing with her about the best way to do a 5 minute task. Now I
When you start a job, they give you a black box, metaphorically. On the second day at my new job I say, “Super excited to be here. I’ve been thinking about that black box. Have you ever tried it with rounded corners?”